Useful Information
Useful Information for tonights Tour
Where do tours meet?
Tours meet on the north side of the Old Exchange and Provost Dungeon, located at 122 East Bay Street. It is at the intersection of East Bay Street and Broad Street. There is a small square with a large tree, benches, a water fountain, and a historical marker. We ask you try to arrive 10 minutes before the tour to check in. Please note that tours will leave promptly as scheduled.
Last Minute Issue?
Please text Brandon with any last-minute issues or concerns at (843) 270-2820. Please note were a small, independent business, and we may be on a tour, so text is best, and we will respond A.S.A.P
What should I bring?
We highly encourage you to check the weather to make sure you are wearing appropriate clothing to feel comfortable. We also suggest bringing a bottle of water on warm nights and wearing some comfortable walking shoes.
How long are the tours?
Real Hauntings of Charleston! covers about 1 mile and lasts approximately 1.5 hours
What if the weather is bad?
Tours will run rain or shine. If there are unsafe weather conditions, tours will be rescheduled. If there are no opportunities for rescheduling then a refund can be given.
Where about parking?
On Sundays, public holidays, and everyday after 6 p.m. street parking is free. There is a very small lot right next to where we meet. There is a public parking garage at 25 Prioleau Street. The East Bay / Prioleau Street garage is about 1 block away from the meeting area. The Concord parking garage at 1 Cumberland Street is about 2 blocks away and is closer to more of the restaurants and bars around the City Market area.
Are there bathrooms?
It is strongly encouraged that you use the facilities prior to meeting your tour. Public bathrooms can be found at the East Bay / Prioleau Street garage at 25 Prioleau Street.
What is your cancellation policy?
Reservations may be cancelled and refunds given up to 24 hours prior to the start time of your tour. Changes and rescheduling can be made up to 2 hours before the start time of your tour.
Is it wheelchair or stroller friendly?
Families with children in strollers and handicapped individuals are always welcome. Please note that as we are an historic city, there is quite a bit of old and uneven walkways and pavement. While this can prove challenging for some, we will always make every effort to make our guests feel our true southern hospitality.
Are pets allowed?
We love our pets too, however we do not allow them on our tours.
Can we take photos or video?
Please take photos! We strongly encourage picture taking throughout the city. We would politely ask that you do not record your guide stories.
Can I tip my guide?
Tips are always appreciated!
Restaurants Close to the Meeting Area
Within 2 Blocks
Within a 15 minute walk